Thank you for shopping with Pandora DigiBox!
We strive to ensure a seamless and satisfying shopping experience for all our customers. Please take a moment to read our Cancellation & Refund Policy to understand how we handle returns, refunds, and cancellations.
Order Cancellation
- You can cancel your order within 24 hours of placing it.
- Once the 24-hour window has passed, the order will be processed and shipped, and cancellation will no longer be possible.
- To cancel an order, please contact us immediately via:
- Email: support@pandoradigibox.com
- WhatsApp: +91 7586961865
Refund Policy
- Refund requests are valid within 7 days of product delivery.
- To be eligible for a refund, the product must be:
- Unused and in its original condition
- In the original packaging with all tags intact
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 5-7 business days to your original method of payment.
How to Request a Refund
To initiate a return or refund request, please contact our support team with the following details:
- Order ID
- Reason for return
- Photo or video evidence (if the product is damaged or defective)
You can reach us at:
📧 Email: support@pandoradigibox.com
📱 WhatsApp: +91 7586961865
Non-Refundable Situations
Refunds will not be issued under the following conditions:
- Request made after 7 days of delivery
- Product used or damaged due to misuse
- Missing original packaging or accessories
- Digital products or services once delivered/downloaded
If you have any questions or concerns, feel free to reach out to us anytime. We’re here to help!
Team Pandora DigiBox
www.pandoradigibox.com